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Upsell Pop-ups vs On-Page Add-ons for Shopify

By · · 2 min read

QuickAddons blog cover: upsell pop-ups versus on-page add-ons

There are four common ways to sell more to someone who is already buying. They are not equal, and the right one depends on how much you want to interrupt the shopper.

The four approaches at a glance

Approach Where it shows Interrupts the shopper? How the shopper chooses
On-page add-ons On the product page No, it is part of the page One at a time, with quantities
Pop-up upsells In a window over the page Yes Accept or close the window
Post-purchase offers After checkout No Accept or skip one offer
Bundle apps On a pre-set bundle No The whole set or nothing

What is wrong with pop-ups?

Nothing is wrong with them in every case, but they have a built-in cost. A window that opens over the page stops the shopper mid-decision. They have to read it, judge it and close it before they can continue. On mobile, where screens are small, that cost is higher.

If you use them, show them rarely and make them easy to close.

When do post-purchase offers make sense?

After checkout the sale is safe, so an extra offer cannot lose the order. The limit is that the shopper has already left the browsing mindset, and you can usually show only one offer at a time.

When are bundles the better fit?

Bundles suit products that are really sold as a set, like a skincare routine. They are less flexible when shoppers want to pick only part of the set.

Why on-page add-ons suit most stores

With add-ons on the product page, the shopper sees the extras as part of the same decision, picks the ones they want, and chooses quantities. There is no new window and no page change. This is the approach QuickAddons is built around. If you are new to the idea, start with what Shopify product add-ons are.

How to choose

  1. If your products naturally come with accessories, start with on-page add-ons.
  2. If you sell sets, add a bundle for those products only.
  3. If you want an extra layer, add one post-purchase offer.
  4. Use pop-ups last, and watch your conversion rate after turning them on.

Whatever you pick, change one thing at a time so you can tell what worked.

Frequently asked questions

Do pop-up upsells hurt conversion?

They can. A window that covers the page forces the shopper to deal with it before continuing, which adds friction. Test it on your own store before relying on it.

Can I use more than one type of upsell?

Yes. Many stores combine on-page add-ons with a post-purchase offer. Just avoid stacking several interruptions in the same visit.

Which is easiest to set up?

On-page add-ons on an Online Store 2.0 theme take a few minutes with an app block and no code.

Keep reading

  • Product add-ons
  • Shopify upsells

What Are Shopify Product Add-ons and Why They Work

Product add-ons are small extras shoppers can add on the product page. Here is what they are, why they work, and how to choose the right ones for your store.

· 2 min read